Technologies and help
Mobile communication providers have been constantly introducing new data transmission technologies – for example, GPRS, EDGE and 3G are probably the most familiar keywords to regular users.
Today, we have reached a point where consumers do not care as much about technology that mobile phones or internet sticks use to connect to the Internet, but rather they are more interested in possibilities that the technology offers – surfing the internet, reading and writing emails, social networks, watching videos, etc.
Thus, we will describe mobile data technologies and their maximum speeds only in short (the list is in chronological order starting from the most recent one).
3.5G (HSDPA and HSUPA) is currently the most common option for fast mobile internet. With Simpel, you can use internet on a 3G smart device with a download speed of up to 21.6Mbit/s and an upload speed of up to 5.7Mbit/s. This technology and speed is important when you want to browse large web pages, download files and read emails. 3.5G requires building a new mobile network. By now, Telia has covered the whole country with fast 3.5G network.
EDGE (Enhanced Data rates for GSM Evolution) is a further development of GSM network services and a bridge between GPRS and 3G network services. Maximum download speed is approx. 236 Kbit/sec. This technology is suitable for reading emails via computer or phone and using SurfPort via mobile phone everywhere in Estonia.
GPRS (General Packet Radio Service) is an additional service of the GSM network providing connection to internet or company's intranet. Maximum download speed is approx. 53 Kbit/sec. Today, this service is used only by some old phones, new GSM phones support EDGE. This technology is suitable for reading emails via phone and using SurfPort via mobile phone everywhere in Estonia.
Mobile phones always select the technology and network which provides the best connection in current time and location. All the user has to do is enjoy the services.
Maximum upload and download speed applies to all Simpel internet plans. This enables you to use a download speed of up to 300Mbit/s and an upload speed of up to 50 Mbit/s with a 4G smart device, with a 3G smart device, you can use a download speed of up to 21.6Mbit/s and an upload speed of up to 5.7Mbit/s.
To use APN service: internet.emt.ee; to use WAP service: wap.emt.ee.
Data volume – what is it?
Unlike calling, which is priced by time, mobile internet is priced by data volume. This is amount of data which is transmitted from internet to your computer of phone via mobile network. Each email and internet page has a measurable size.
Internet connection is not charged by time, because all of the information has already been received when email or internet page is displayed on the screen. It doesn't matter whether the information is being viewed for one second of an hour. Each time you open a new email or internet page, new data amount is transported.
The smallest unit of data is 1 byte (B). Just like grams become kilograms and kilograms become tons, smaller units of data make up larger units. Units are converted as per following system:
- 1024 B (byte) = 1 KB (Kilobyte)
- 1024 KB = 1 MB (Megabyte)
- 1024 MB = 1 GB (Gigabyte)
How much of data is used during web surfing?
Different online activities (using email, reading news, surfing Facebook or Twitter, watching or downloading videos, etc.) require different amount of data.
For example, much more data is downloaded during surfing websites like YouTube compared to using sites with low graphics (e.g. Google search). In most cases, large news portals which include many images and advertisements consume more data than online banks.
As a very general rule, 1GB of data allows you to use internet for following activities summarized.
- Surfing Internet for up to 10 hours
- Sending and receiving up to 1000 emails
- Downloading 32 songs (4-5 minutes each)
- Downloading up to 5 music videos (4-5 minutes each)
This is only an estimation based on following: size of one email is approx. 25kB; one hour of web surfing is approx. 30MB; one music file is 8MB; one video is 50MB. If you skip some of these activities, more data can be used for other activities.
Less data, smaller costs
- It is possible to configure email clients to initially download only email headers. The header contains short information about the email and shows following data: sender, receiver, subject, date and size.
- This enables you to avoid reading insignificant emails, spam and downloading (ad) images and videos.
- You can download important emails to your computer with a double click. Additionally, make sure that emails are formatted as Plain Text, because HTML and RTF are much larger.
Simple can be used in the Telia coverage area. More information available on Telia's website.
Telia Internet usage conditions
1. GPRS, EDGE, 3G, 3,5G and 4G packaged data transmission (hereafter as Telia Internet or Service) does not allow any incoming IPv4, IPv6 or any other data transmission connection, except for reply packages to Telia Internet connection sessions start requests sent by the customer. Incoming connections are allowed only if Static IP service is used. If the customer uses IP Filter service, incoming connections are filtered based on customer's configuration.
2. With APN internet.emt.ee, the customer can use one public dynamic IP address per one data transmission connection. With APN wap.emt.ee, the customer can use one private dynamic IP address per one data transmission connection.
2.1 With Static IP service, the customer can use one public static IP address per one data transmission connection.
3. Telia Internet allows usage of only one mail server for outgoing emails (using SMTP protocol) - gprsmail.emt.ee.
4. Telia may perform technical check on emails and apply a warning to or not forward emails that can be qualified as spam or might contain viruses.
5. The customer must avoid activities and not permit third parties to perform operations that might result in following:
5.1. enabling access to resources not permitted to the user, including usage of network node resources, analysis of security systems, port status check and operating system check if permission for such actions has not been granted by network node administrator;
5.2. prohibited usage of data, material, software, intellectual property, trademark, trade secret etc. found on any network or terminal device (mobile phone, computer etc.);
5.3. unauthorized destruction, damage or change of data collected or created via Telia's or third party's technological resources;
5.4. accidental or malicious use or distribution of computer and/or mobile viruses, programs or other software that might disturb the functionality of the network or devices connected to the network;
5.5. sending or forwarding irrelevant and unwanted electronic messages (including mass mail) to anyone; or contributing in such actions (contribution includes enabling open relay and not having an activated and updated anti-virus system on mobile phone or other device used for the Service). Unwanted mass mail is among other things interpreted as sending simultaneous messages, messages with false sender information, threatening messages, advertisements, unauthorized announcements etc. to addressees who have not requested such information;
5.6. copy or forward of data or materials in a way which causes unusual and abrupt rise in server or network load, including usage of programs for sending ‚mail bombs', ‚chain letters', ‚pyramid schemas' or other forms of intrusive offers.
5.7. sending or contributing to sending of data, web sites or emails which have insulting, indelicate, defamatory, threatening, malicious, racially or ethnically or in other ways offensive content or are interpreted as invasion of privacy, incitement to physical of psychological violence, advocating illegal activities etc.
6. Telia implements Principles of Reasonable Usage to assure the best possible quality of Internet usage for regular users.
7. Telia has the right to limit Internet usage methods that do not fall under Principles of Reasonable Usage without prior notification to assure the quality of Internet traffic that complies with principles of reasonable usage.
8. The customer using the Service must take sufficient steps to protect the computer, mobile phone or other terminal device against technological assaults. For this, the customer must use firewall, anti-virus software and other contemporary methods of protection and keep those up to date as per manufacturer's suggestions. Suggestions for suitable software can be obtained from Telia representations or corresponding web sites.
8.1 IP Filter service controls traffic based on incoming IP addresses. IP Filter does not protect customer's computer and other devices from malicious attacks.
9. Telia reserves the right to terminate Telia Internet service unilaterally if conditions stated above are not followed and it results in damages to other Telia or Telia Internet or Internet users.
10. As of March 1st 2011, Telia applies a cap on total invoice amount of € 30 (incl. VAT) for internet used in Estonia on invoice for data transmission services. The cap is applied for all customers (except calling card customers) who do not use pricing plans with a monthly fee and unlimited data volume. This cap is applied separately from limit on service „Data Transmission Abroad". The cap does not include monthly fees and service cost fees.
11. Telia has a right to change the functionality or usage conditions of the Service or limit the use or terminate the Service unilaterally in order to avoid network damages or attacks; in such case, customers will be notified via Telia homepage or other mass media channels.